Complete protection for your smartphones and tablets.

Simple and reliable insurance covering damage, loss, and theft.

Protect your business smartphones now.

When gravity strikes, you’re covered.

Drops happen. With Care, your smartphone is protected against screen breakage and accidental damage – so your business never slows down.

All liquids. Zero worries.

Liquids are part of everyday life. Care covers your smartphone against accidental liquid damage, keeping you connected when it matters most.

Stolen ? Replaced.

With Care Premium, a stolen phone is quickly replaced. No delays, no surprises – just seamless continuity for your team.

Fraud ? Up to CHF 3,000 covered.

After a theft, unauthorized usage can quickly lead to unexpected costs. With Care and Care Premium, you’re protected up to CHF 3,000 .

Longer protection. Greater peace of mind.

With Care Premium, your device warranty is extended to 3 years – ensuring your smartphone stays protected well beyond the standard coverage.

Three plans. Global Protection.

Choose the level of protection that fits your device and your needs, wherever you are in the world.

	Keep & Care	Care	Care Premium
Geographic coverage	WORLDWIDE
DAMAGE COVERAGE
Insured device	Existing device	New device	New device
Drop and screen damage*	✔️	✔️	✔️
Damage due to liquid		✔️	✔️
Financial insurance	-	Up to CHF 3000.-	Up to CHF 3000.-
Number of claims per year	1	2	2
Lost & found service	-	✔️	✔️
Theft	-	-	✔️
Warranty extension	-	-	✔️
	CHF 9.21 /month	CHF 13.83 /month	CHF 18.46 /month
	See details	See details	See details

Activate Salt Care

How to get Salt Care.

Device Protection

Salt Care protects your device — new or already in use.

Device coverage

Add Care or Care Premium with a new device or within 6 months. Older devices? Choose Keep & Care.

Easy Purchase

Available in-store, online or by phone.

General Conditions of Insurance

Check the conditions for Keep & Care insurance.

Check the conditions for Care insurance.*

Check the conditions for Care Premium insurance.*

1 Only the screen is protected with Keep & Care

2 To activate your protection, you need to present your device in working order along with the proof of purchase (Switzerland or Liechtenstein, less than 6 months)

Frequently Asked Questions

Which devices are covered?

Smartphones and tablets purchased in Switzerland or Liechtenstein.

For Care and Care Premium: the device must be insured within 6 months of purchase and be in perfect working condition at the time of enrollment.
For Keep & Care: only devices already used for more than 6 months with a Salt SIM card, in perfect working condition.

Can I subscribe to Salt Care if I didn’t buy my device from Salt or if my device is more than 6 months old?

Yes. You can insure a device purchased from Salt or from any other retailer in Switzerland/Liechtenstein, as long as it is used with a Salt SIM card.

If your device was purchased within the last 6 months, you are eligible for Care or Care Premium.
If your device is older than 6 months ago, Care and Care Premium are no longer available. However, you can still protect it withKeep & Care, which covers screen breakage

What are the main exclusions?

Care

Pre-existing damages (before subscription).
Cosmetic damages (scratches, scrapes) without functional impact.
Normal wear and tear, oxidation (incl. decreasing power of battery).
Software damages (virus, system failure).
Damages caused by gross negligence or intentional acts.
Theft or loss.

Care Premium

Includes all exclusions of Care, except that theft is covered. Some limits still apply:
Theft when the insured person is not present (ex. device left unattended).
Device left visible inside a vehicle.
Damage caused by war, terrorism, civil unrest or natural disasters.

Keep & Care

Includes all exclusions of Care, plus:
No coverage for liquid damage.
No coverage for manufacturing defects, software issues, or any damage beyond screen breakage.

Find all details in the general insurance conditions for Keep & Care, Care and Care Premium

What do I need to bring to a Salt Store?

Bring your working device and proof of purchase (from Switzerland or Liechtenstein, dated less than 6 months). Our advisors will activate your protection on the spot.

How many claims are covered?

Care & Care Premium: 2 claims per 12-month period.
Keep & Care: 1 claim per 12-month period.

Do I have to pay a deductible?

Yes, a deductible of CHF 99 applies per claim, except in cases of fraudulent SIM card use.

What risks are covered?

Keep & Care: only screen breakage caused by a sudden and unforeseen drop or shock.
Salt Care: accidental damage (drop, shock, liquid), fraudulent use of the SIM card in case of theft.
Salt Care Premium: same protections as Salt Care + theft of the device + warranty extension up to 3 years.

Find all details in our general insurance conditions for Keep & Care, Care and Care Premium

How do I file a claim?

Claims are handled by bolttech.

You must report the claim online at www.caresupport.ch within 5 days of the event.

For more details on the procedure and your obligations, please consult our general insurance conditions for Keep and Care, Care et Care Premium.

What is the duration of the insurance?

The minimum duration is 24 months for all plans.

Can I cancel my insurance?

Within 31 days (Care & Care Premium) or 14 days (Keep & Care) after subscription, cancellation is possible free of charge.
After 24 months, cancellation is possible at any time with 2 months’ notice.

For more information about your cancellation rights, please consult our general insurance conditions for Keep and Care, Care et Care Premium.