Service Navigation



Content: Care - Insurance

Comprehensive protection for your phone and tablet.

Is your device damaged? Declare your claim online:
 

- Takes less than 3 minutes

- We’ll contact you with a solution

- You phone is typically repaired or replaced within 24h.

File a claim


Claim declaration.

Your peace of mind is guaranteed: protect your device with Care. 

Mobiles and tablets are now a part of daily life. Yet, no matter how careful you are, accidents happen. Insure your device with Care and enjoy peace of mind.

  • You will benefit from a fast, integrated claim resolution service and have your device repaired within one hour at one of our 65 locations.
  • If you prefer, just relax and send-in your device for a repair or replace.
  • You will rhave your local lost & found service at your disposal in case your device is lost.

Care

Extensive coverage.

Protects your device: 

- Worldwide

- Against damage

- Against water damage

- Up to 3000 CHF coverage for fraudulent use

10.90/month
 

General conditions

Care Duo

Extensive coverage.

Protects your device: 

- Complete CARE coverage

- Insures two devices

16.90/month
 

General conditions

Care Premium

Our customers´ favourite

Protects your device:

- Complete CARE coverage Care

- Theft

- Warranty extension

16.90/month


General conditions


More than 65 repair partners.
 

Choose one of our local partners to get your device fixed within 1 hour. Or send it in for a repair or exchange and we will deliver it back to the address of your choice. The shipment is free of charge and if you need a device in the meantime, then simply go to a Salt Store and we will lend you one for free.

 

Free-of-charge lost & found service.
 

Even if you lose your mobile phone or tablet, we will support you. We will search through Lost & Found offices and inform you immediately if your device has been found.

Simple claim notification
 

You can easily notify and track your claim at any time at www.caresupport.ch. . Our Care team will offer you a quick resolution.  
If you need further assistance, talk to us on our chat or call us at +41 (0) 44 200 23 92.We will be happy to assist you at your preferred language: German, English, French, Italian, Spanish or Portuguese.