Contact Salt customer service
Find your answers quickly in the MySalt app or on our support page below.
Which service do you need help with?
BUSINESS
Mobile Subscription (Pro Mobile): call us on 0800 700 600 *
Internet and telephony (Pro Office): call us on 0800 700 550 **
* Mo-Fr: 8:30-18:00 with your dedicated Salt Business advisor; for urgent requests, 24/7 with any of our agents; free from Switzerland.
**Billing/Admin Support: Mon.– Fri. 8:30–18:00 | Technical Support: Mon. – Fri. 8:00–21:00, Sat. 8:00–19:00, free from Switzerland.
You can also submit your request via our form:
From abroad (chargeable), call +41 78 700 70 00 for Mobile topics, +41 78 700 50 00 for Home, and +41 78 700 60 00 for Business.
Our awards say it all.
Enjoy great prices without compromising the quality.
The 2025 result marks the highest test score Salt has ever achieved.
Salt achieved the hightest Distinction in the Mobile Hotline test by Connect.
Salt ranked Best Universal Provider for Residential customers.
Salt Home is the best fixed internet in Switzerland according to tests carried out by Ookla in Q1-Q2 2025!
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Mo-Fr 9-18 (toll free)
