Contact Salt customer service

Find your answers quickly in the MySalt app or on our support page below.

Which service do you need help with?

 
MOBILE 

Visit our help page for immediate support:

GET ONLINE SUPPORT


 

Other option:

Call us on 0800 700 700


24/7, free from Switzerland.

 
INTERNET & TV

Visit our help page for immediate support:

GET ONLINE SUPPORT


 

Other option:

Call us on 0800 700 500


Mo-Fr: 8:00-21:00 | Sa: 8:00-19:00, free from Switzerland.

Business 
BUSINESS

Visit our help page for immediate support:

GET ONLINE SUPPORT 


 

Need support for Salt Business?

Call us on 0800 700 500

You can also submit your request via our form:

From abroad (chargeable), call +41 78 700 70 00 for Mobile topics, +41 78 700 50 00 for Home, and +41 78 700 60 00 for Business.

 

Our awards say it all.

Enjoy great prices without compromising the quality.

Our outstanding network
Our outstanding network

The 2026 result marks the highest test score Salt has ever achieved with 972 points out of 1000. 

Our outstanding customer service
Our outstanding customer service

Salt achieved the hightest Distinction in the Mobile Hotline test by Connect.

bilanz award
Bilanz Best Universal Provider

Salt ranked Best Universal Provider for Residential customers.
 

Nperf
Best Fixed Internet

Salt maintains unrivalled fixed-network internet performance according to the 2025 Nperf rankings.