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Join Salt.

New customer

Check about the Network and our 4G high-speed Internet for all.
See the 94% network coverage we provide.

You will find all the information here.
For personal consultancy go to one of our stores

You will need 1 official document proving your identity and a secondary one with your photo.

  • Prepay: you have to be 16 years old
  • Postpay: you have to be 18 years old
  • Otherwise bring an adult with you.

You don't need to change your number when you switch operator.
When you sign your new contract with Salt, you can fill in a power of attorney and we will handle everything for you.

Get started

My account is a free service accessible online, via a mobile app or any browser.
It allows you to control and configure your subscription easily:

  • See your invoice and usage
  • Purchase and pay online devices, PrePay vouchers, etc.
  • Follow your orders
  • Subscribe and manage options
  • Unlock your phone
  • Manage your profile information (Postal address, email address, language, gender, bill delivery method, detailed bill)
  • Check your offers
  • And much more!

Go to My Account > Register and follow the instructions to set up one account for all your Salt services.
Please note that the password must contain three of the four following elements:

  • Upper case letter
  • Lower case letter
  • Number
  • The following special characters . + - _ ? ! $
No spaces.


All you need is WiFi access and a compatible phone, configured for WiFi Calling.
No special app, neither for your nor for the person you are calling.
More details here.

WiFi Calling offers you the following advantages:

  • If you are calling in Switzerland, you can profit from excellent indoor coverage wherever you have WiFi access.
  • If you are calling or texting from abroad, you can avoid roaming costs: calls and SMS via WiFi Calling are billed just like calls and SMS in Switzerland.
Read more details here

Couldn't find what you need? Check the other FAQ rubriques: