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Content: Join Salt

Join Salt.

New customer

Check about the Network and our 4G high-speed Internet for all. See the 97% network coverage we provide.

You will find all the information here. For personal consultancy go to one of our stores

You will need 1 official document proving your identity and a secondary one with your photo.

  • Prepay: you have to be 16 years old
  • Postpay: you have to be 18 years old
  • Otherwise bring an adult with you.

You don't need to change your number when you switch operator. When you sign your new contract with Salt, you can fill in a power of attorney and we will handle everything for you.

Get started

My account is a free service accessible online, via any browser. It allows you to control and configure your subscription easily:

  • See your invoice and usage
  • Purchase and pay online devices, PrePay vouchers, etc.
  • Follow your orders
  • Subscribe and manage options
  • Unlock your phone
  • Manage your profile information (Postal address, email address, language, gender, bill delivery method, detailed bill)
  • Check your offers
  • And much more!

Go to My Account > Register and follow the instructions to set up one account for all your Salt services.

On an Android smartphone or an iPhone

  1. Open your web browser
  2. Go to
  3. Create a shortcut to “My Account” on your mobile phone:
    • Android → Click on the browser menu in the upper screen bar (three vertical dots)
    • iPhone → Select the icon “Share” in the middle of the lower screen bar
  4. Select the option “Add to Home Screen”.
  5. A dialog window will open where you can rename the icon. Then confirm by clicking on “Add”.
  6. Now the icon displays on your smartphone's home screen. The first time you access from your mobile phone, you will need to enter your login credentials. They will be stored on the browser cookies.


All you need is WiFi access and a compatible phone, configured for WiFi Calling. No special app, neither for your nor for the person you are calling. More details here.

WiFi Calling offers you the following advantages:

  • If you are calling in Switzerland, you can profit from excellent indoor coverage wherever you have WiFi access.

  • If you are calling or texting from abroad, you can avoid roaming costs: calls and SMS via WiFi Calling are billed just like calls and SMS in Switzerland. Read more details here.

Couldn't find what you need? Check the other FAQ rubriques: