Service Navigation

Content: Pay and Recharge

Pay & recharge.

Bill and payment

You can choose between:

  • Bill by e-mail
  • E-bill
  • Bill by post (with extra charge for paper & postage)
  • In My account you can: Note that e-bill needs to be activated via your e-banking/e-finance account.

You can pay via:

  • Direct debit
  • E-bill
  • Credit card
  • E-banking
  • Post offices with a BVR with reference number
  • Salt Stores
Check details on How you get & pay your bill


You can always recharge credit, no matter where you are.

  • Via My Account
  • Online by credit card
  • Online by voucher
  • In a Salt store
  • In our partners shop:
    • Salt Points
    • SBB ticket machines
    • ATMs of many banks (Credit Suisse, UBS, most cantonal banks, PostFinance and many more)
    • mobile voucher shops
    • K Kiosk, Naville and Relay stores
    • mobilezone stores
    • Coop stores, Coop Pronto, Coop City, Coop Bau + hobby
    • Migros supermarkets, Ex-Libris, Migros Sport XX, m-electronics, Do it + Garden Migros
    • InterDiscount
    • Fust
    • Denner
    • gas stations (e.g. Agip, Shell, Avia, Esso, BP)
    • Media Markt
    • Swiss post offices
    • many kiosks, restaurants and independent shops

The prepaid account is suspended automatically after 1year (390 days to be precise) of not being used. It gets cancelled forever after another 6 months (435 days exactly in total).

If you have a voucher:
Enter #121*RECHARGECODE# or #121*RECHARGECODE#PHONENUMBER# (if you want to recharge someone else’s PrePay phone) without spaces and press the call button.
Call 0800 700 555 free from your mobile, abroad +41 78 700 55 55 (you’ll pay roaming rates based on your subscription):

  • Select “recharge your account”
  • Enter the recharge voucher code and press #
  • Follow the instructions.
You can also recharge online at My Account or in the Salt Mobile app using a voucher or a credit card.

You can migrate from PrePay to a monthly subscription anytime. Simply call our sales hotline at 0800 078 078.
The activation costs, including the required new SIM card (49.-) will be charged on your first bill.

Couldn't find what you need? Check the other FAQ rubriques: