Thinking of cancelling your contract?
Check your personal offer before you do.
We’re sorry to see you're thinking of leaving — because you matter to us.
At Salt, we continuously work to improve our service for our customers
With smart prices, strong service, and award-qinning quality, we work hard every day to improve for you. Still thinking of leaving? Get in touch with us.
Before you go, have you checked your exclusive loyalty offer? It’s our way of saying thank you and it’s ready for you now. Just give us a quick call at 0800 780 100 (it's free).
Get in touch with us
Our awards say it all.
Enjoy great prices without compromising the quality.
The 2026 result marks the highest test score Salt has ever achieved with 972 points out of 1000.
Salt achieved the hightest Distinction in the Mobile Hotline test by Connect.
Salt achieved the highest scores among all fixed internet providers.
Frequently asked questions
Can I cancel my Salt subscription before the end of the contract?
Yes, it’s possible — but early termination fees may apply depending on your contract type. We recommend calling us at 0800 780 100 (free of charge) to discuss your options and check if a personalized offer might better meet your needs.
How can I cancel my contract?
To cancel your subscription, please call 0800 780 100. If you still wish to cancel in writing, you can do so by registered post to the address below:
Salt Mobile SA
Avenue de Malley 2
1008 Prilly
Switzerland
What is the Salt notice period for cancellations?
Salt contracts typically require a 60-day notice period before the end of the minimum contract duration. The exact terms may vary depending on your subscription, so we recommend checking your contract details in My Account or contacting us directly.