Help Mobile Contract cancellation

Stay with the best provider bilanz

Your satisfaction is dear to us and we continuously improve our products and services for you. Our efforts pay off and for the second time Bilanz voted Salt the best mobile and home provider in Switzerland.

As your satisfaction is our highest priority, we are sorry that you intend to leave and we hope, that we can convince you to stay. Did you already check out your personal loyalty offer? You can access the offer directly via MyAccount, in our shops or via our hotline that is free of charge 0800780100.

If you still want to cancel your subscription, you can do it easily and quickly via our hotline. Our sales advisors will explain the next steps to you and, if necessary, how to transfer your phone number. You can also send us the cancellation request by mail.

Advice for customers.


We're here Mon-Fri, 08:30 – 18:00.

0800 780 100 (free of charge)