Thank you for your order!
The online identity verification has failed, and a small additional check is needed to confirm your information. Our team will keep you informed by email about the next steps.
Otherwise, don’t worry – The identity verification will be carried out in 7 days by the postal worker when delivering your SIM card.
At delivery, please present the same ID used when placing your order. If a different ID is presented, the SIM card will not be handed over.