Your request has been accepted
Thank you, we are processing your request
How will the transfer happen?
On the day you notified us for the transfer, you will receive an SMS a few minutes before the transfer happens.
How long does it take?
It's immediat. From one minute to another, your number will be transfered to your new SIM card. There won't be any service cut.
What do I do with my old prepay SIM card?
You can simply dispose it. It is desactivated and won't be usable anymore.
What about my prepay balance?
Your prepay balance will be transfered as credit on your first bill.