Maintenance and disruptions
Choose and order the products, offers and options you want, for quick delivery.
Go online shopping
Call Customer Service
Need information or help?
Private customers, call us free, on 0800 700 700
From abroad +41 78 700 70 00
Business customers, call us free, on 0800 700 600
From abroad +41 78 700 60 00
I have a problem with my device.
Find a solution
My device is damaged / not working.
Request a repair
Recharge with voucher
You can recharge any PrePay account at My Account.
Recharge with credit card
You can recharge your PrePay account at My Account.
Save your bank details to make it faster next time. If you don't have an account set one up now.
Via Mobile Self Service
Type #121# in your mobile phone and press 'call'. You will directly get your remaining balance.
If you're not registered, sign up.
Free and fast.
If you're not registered, sign up. Free and fast.
Monday - Friday 08:00 - 10:00 / 16:30 - 18:00
Saturday 08:30 - 11:00
You must enable cookies for full functionality
Update your browser to view this website correctly
Update my browser now