Content: Family Guide
Please make sure your child uses his/her phone safely.
If you tell us when you take out a subscription that the user is under 18, they won't be able to buy adult material.
Illegal pornography is automatically blocked.
- Tell us to block any other kind of material, and we'll do it within 48 hours.
- Just call 0800 700 700 free.
Talk to your child, show an interest in the phone and find out what he/she is using it for.
- Keep up to date with new functions.
- Have rules about what they can use it for and for how long.
- Talk about his/her experiences. Listen and reassure. Let them know it isn't their fault if they are shocked by something, and take action when necessary.
- Encourage your child's critical faculties. Teach him/her not to believe everything out there.
- Make your child responsible for managing his/her bills.
Rules for your child.
- Never lend a mobile phone to anyone.
- Never give a phone number to strangers.
- Switch off Bluetooth and Wi-Fi when they aren't being used.
- Choose anonymous login details, long and complex passwords (at least eight characters) with a mix of letters, special characters and numbers and keep them secret.
- Do not give out personal information on social networks or blogs.
- Never trust SMS and MMS from unknown senders. Reply to the sender with a 'STOP' SMS so that you don't receive any more messages.
- Do not open attachments or files if you don't know where they are from.
- Keep your mobile phone IMEI number (device number) safely at home in case your phone is lost or stolen. To view this number, press #06# on your mobile phone.
- Contact us in case of harassment or unwanted messages.
Social networks and chat rooms.
Give your child some guidance. Tell him/her:
- Be careful with social networks and chat rooms and protect personal information.
- Offences, abuse, slander and harassment are also punishable by law.
- Think carefully before posting personal information. Be aware of the impact postings can have on others. Never upload photos or videos of others without their consent.
- Everything posted on the Internet becomes public property worldwide and it is virtually impossible to remove.
- Only accept people you know in real life as "friends". Never agree to meet a stranger.
- Mobile life isn't everything. There are other things you can do in life to occupy yourself.
Even if you encourage their independence and respect their privacy, in the eyes of the law you are responsible for your children until they are 18.