Care & Insurance Care

Care: Device Insurance

An accident can easily happen and cost a fortune

 

Your phone is no longer just a phone, but a real part of yourself: photos, agenda, emails, personal data…. Losing it or having it damaged is often considered a real nightmare.

Nevertheless, even if you are cautious, incidents may happen. Insure your device with Care and you will never again have to worry and can put your mind at rest. You will enjoy a simple and fast claim settlement service.

With Salt Keep & Care and Care, through AXA Insurance, you are covered for:

expensive repair

Expensive repair

*Only the screen is protected with Keep & Care

Repairing a broken display or a damaged phone* can cost you an arm and a leg. With Keep & Care, Care and Care Premium, you can put your mind at rest.

Fraudulent call costs

Fraudulent call costs

If your smartphone gets stolen, your data or calls can be misused. With Care or Care Premium, you’re protected for up to CHF 3'000.–, so one theft won’t become two losses.

The purchase of a new mobile

Purchase of a new mobile

If your smartphone is damaged or stolen, replacing it can be pricey without a special offer. With Care Premium, you’re covered — saving you any costs and stress.

Easy subscription directly in your nearest Salt Store.

Unique invoicing together with your monthly invoice.

General Conditions of Insurance
Product Details
General Conditions of Insurance

 

 

 

*The assurance can be revoked within the 31 days after the contract signature. The engaged fees will be refunded.

Product Details

 

 

 

*The assurance can be revoked within the 31 days after the contract signature. The engaged fees will be refunded.

Fast help. Fair care. Full protection.

 

service center

More than
65 service centers

easy claim

Easy claim filing on
www.caresupport.ch
or by phone
+41 44 200 23 92

warranty extension

Warranty extension during
the duration of the contract,
from 1 year, to 3 years*

*Care Premium only

 

Upgrade and protect your phone in one click.
 

Choose your new smartphone and enjoy full Salt Care protection from day one.

 

Frequently Asked Questions

What is Salt Care?

Salt Care is our mobile insurance that protects your device from damage, loss, or theft – so you stay connected, worry-free.

Which Salt Care options are available?

You can choose between several plans: Keep & Care, Care and Care Premium. Each one offers different protection levels and prices to fit your needs.

What if I have an old Salt Care contract (before 20.04.2020)?

If you hold an old insurance contract (activated before 20.04.2020), please find our new general conditions from 01.01.2020 here after : Care, Care PROMO, Care Duo, Care Duo PROMO, Care Premium, Care Premium PROMO, Relax, Relax Plus.

Is my Salt Care valid if I change my phone?

Yes. If you replace your device with another from Salt, your Salt Care remains active. Just inform us about your new IMEI number.