Options & Services Upgrade or repair

Upgrade & Repair options.

Find down below everything regarding your device.

 

Discover how to upgrade or repair your device with Salt — from switching to eSIM and selling your old mobile for cashback, to our easy online repair service. Get started today!

eSIM

The most simple and sustainable SIM technology.

Cashback.

Estimate and sell devices in 5 minutes.

Repair your mobile phone.

Damaged mobile phone? Handle it all from the comfort of your home.

Need help?

Find answers about your smartphone in the interactive support tool.

Frequently Asked Questions

How do I book a repair for my phone?

You can start the repair request online in just a few steps. Choose your device, describe the issue, and book your appointment — all in one place.

Is my repair covered under warranty?

If your device is still under the manufacturer’s warranty and the issue isn’t caused by damage, the repair is usually free. You’ll see all costs upfront before confirming.

How long does a typical repair take?

Most repairs are completed within a few days. You’ll get clear updates, and we’ll notify you as soon as your phone is ready.

Can I upgrade my device instead of repairing it?

Yes. If your phone is eligible, you can upgrade to a new device at any time. Just check your eligibility online and pick your new model.

Can I switch to an eSIM during a repair or upgrade?

Yes. You can move your number to an eSIM in minutes — no plastic SIM needed. Just scan the activation code we send you, install it on your phone, and you’re ready to go.