Complete protection for your smartphone.

Designed to give you peace of mind whatever happens.

AppleCare Services for expert support.

From support to repair, your iPhone is handled by certified specialists.

Because accidents happen. Your smartphone stays protected.

A drop or the unexpected – your smartphone is covered.

Stolen? Immediately replaced.

In case of theft, you will receive a replacement device as quickly as the next day.

Battery performance dropping? It gets replaced.

Over time, batteries wear out. When performance drops, your battery replacement is covered.

Liquid damage? We've got it covered.

A splash. A spill. Or even a drop into water. You are covered for all liquid damage.

Fraud? Up to CHF 3,000. – covered.

After a theft, unauthorized usage can quickly lead to unexpected costs. We cover you for up to CHF 3,000. – .

Extended protection. More confidence.

Technical defects and malfunctions are taken care of beyond the manufacturer’s warranty.

Your protection at a glance.

Choose the level of protection that fits your needs, on Android or Apple.

See details See details

Activate your protection now

Enjoy the benefits of AppleCare Services.

Service and support from the people who know iPhone best.

Protect & Protect+ include service and support from Apple, with certified repairs at Apple Stores and Apple Authorized Service Providers using genuine Apple parts, and priority access to Apple Support.

What you get with AppleCare Services

Accidental damage protection and battery coverage
Same-day screen repairs, Express Replacement Service, and certified repairs at Apple Stores and Apple Authorized Service Providers
Priority access to Apple Support

Protect your device from external threats

Discover Protect & Protect+ - Protection against ransomware and phishing, secure browsing, Wi-Fi protection and more.

Looking for a new smartphone or mobile plan?

Check out our latest smartphones and mobile subscriptions tailored to your needs.

1- Battery replacement is included when capacity falls below 80%.
2- Apple devices are covered for the full duration of your Protect insurance.
Android devices benefit from 3 extra years of warranty, for up to 5 years of total coverage.
3- If both the screen and the back cover need to be replaced, the deductible is doubled (i.e., CHF 58.-)

General Conditions of Insurance

Check the conditions for Protect insurance

Check the conditions for Protect+ insurance

Salt Protect is brought by bolttech Switzerland AG, Seefeldstr. 283 A, 8008 Zurich.
bolttech is a tied insurance intermediary of AXA Insurance Ltd, General-Guisan-Strasse 40, 8400 Winterthur, an insurance carrier authorised by FINMA. AXA Insurance Ltd is a subsidiary of the AXA Group.

Frequently Asked Questions

What are Protect and Protect+ and who can subscribe?

Protect and Protect+ are our insurance solutions that cover your smartphone worldwide, with fast and reliable support when you need it most.
They can be added when ordering a new smartphone, or within 6 months of purchase, provided that it was purchased from Salt and is in like-new condition (iPhone or Android Smartphone).

Which devices are covered?

Protect and Protect+ cover the smartphone purchased with your Salt mobile subscription, whether it’s an iPhone or an Android smartphone.

What is the difference between Protect and Protect+?

Both plans cover accidental damage, liquid damage, and fraudulent use. Coverage depends on your device:

For iPhone:

Protect already includes battery replacement (below 80%) and coverage for technical defects after warranty.Protect+ also includes theft.

For Android smartphones:

Protect covers essential risks.Protect+ also includes theft, battery replacement (below 80%), and extended warranty (up to 5 years).

How do I get support or report a claim?

You have up to 5 days to report your claim after the incident.

For Android smartphones, as well as iPhones covered by a previous Salt Care insurance
You can submit your claim via the dedicated portal:
https://www.saltprotect.bolttech.ch

For iPhone with Protect or Protect+

The best place to start is https://getsupport.apple.com/ Just answer a few questions and you’ll be presented with options to help resolve your issue.

Go to https://locate.apple.com/ to find an Apple Store or Apple Authorized Service Provider near you.

Call 0800 00 1853 to speak directly to an Apple Support Advisor.

In case of theft For both iPhone and Android smartphones, please submit your claim via the dedicated portal: https://www.saltprotect.bolttech.ch

Do I have to pay a deductible?

Yes. A fixed deductible applies depending on the type of damage:

Display damage: CHF 29.–
Other damage: CHF 99.–
Theft: CHF 129.–

If both the display and the back cover are damaged, the deductible is applied twice (i.e., CHF 58.-)

No deductible applies for battery replacement.

Full details are available in the insurance terms and conditions.

What are the contract terms?

Protect and Protect+ have a minimum term of 24 months. You can cancel your subscription within 31 days of activation.

After the minimum term, you can cancel at any time with a 2-month notice period.

Does my insurance still apply if I change my device?

Your insurance covers the smartphone purchased with your Protect or Protect+ subscription.

If you later purchase a new smartphone with your Salt subscription and keep your Protect or Protect+ insurance, your coverage will automatically transfer to the new device, replacing the previously insured one.

What if I have an older Salt Care insurance (before 27.04.2026)?

If your contract was signed before 27 April 2026, please use the same claim portal: https://www.caresupport.ch/#/

Your original terms and conditions still apply.
You can find the applicable general conditions here: Keep and Care, Care, Care Premium