Switch to Salt Home

Enjoy the best fixed internet in Switzerland, 300+ TV channels and unlimited fix telephony calls – all in one package.

All-in-one-package, zero hassle

From only CHF 39.95 /month, you can enjoy with Salt Home:

The power of 10 Gbit/s highspeed internet technology via optical fiber,
Unlimited TV entertainment with 300+ channels
Unlimited fixed telephony in Switzerland.

Worried about the switch time?
You should not be, we’ve got you covered.

To be sure that you don’t lose your internet connection during the switch, you can wait for your Salt Home line to be active before cancelling your contract with your current provider. With our Switch Offer, we refund up to 2 months of your Salt Home subscription: No need to worry about double billing. This is our way of welcoming you to Salt. Hussle-free.

Order now - Salt Home is super easy to get and to install

If your address is already connected to fiber, installing Salt Home is plug-and-play. If that is not the case, no need to worry about how to get connected to fiber. We organize the connection at your home and, if needed, we make sure that you are contacted by a technical expert.

When you receive your Internet box, installing it is super easy, just plug in 2 cables and you are ready to surf! If you need any help, we can organize a fiber installation expert to come to your place.

Here is how you switch

Check if Salt Home is available at your address

Discover exclusive discounts on Salt Home and check the eligibility of your address

Order your Salt Home subscription online

Close your order online or call our experts for free if you need support: 0800 780 800

Cancel the subscription with your current provider

Check your contract with your current provider and cancel after we have confirmed the activation date – usually, wait for the fiber plug installation (OTD) to avoid any Internet loss. Worried about a connection overlap? No worries, we’ve got you covered with your Switch offer

Install and enjoy the power of Salt Home

Once your line is active and you receive your equipment, install it easily and start enjoying Salt Home.

Do you need help ordering?

0800 780 800

Frequently Asked Questions

How do I terminate my internet and TV subscription with my current provider?

1. Do I need to terminate my old subscription myself?

Yes. When you subscribe to Salt Home, your previous subscription is not automatically terminated.

In some cases, the activation of your Salt Home subscription may even be blocked until your current subscription has been terminated.

2. When should I terminate my existing subscription?

This depends on the terms of your contract with your provider, and in particular on:

the start date of your contract;
any minimum contract term;
the notice period.

Most providers require a minimum contract term of 24 months, with 2 months' notice (to the end of a month).

You can find this information in your contract, your customer portal, or a recent invoice.

3. How do I terminate my subscription, depending on my provider?

Swisscom

Swisscom accepts terminations by registered mail, telephone, or chat.

We recommend that you use:

the chat: here is the link to start the chat;
registered mail:
- here is a sample termination letter;
- to be sent to the following address: Swisscom AG, Alte Tiefenaustr. 6, 3050 Bern.

Sunrise

Sunrise accepts terminations only by telephone or chat.

We recommend that you use the chat:

Here is the link to start the chat.
Keep the chat transcript as evidence.

Quickline

Quickline accepts terminations by telephone or email via the local partner.

We recommend that you send an email with a signed letter attached: here is a sample termination letter.

If you cannot find an email address, you can contact the Quickline hotline at 032 530 97 02 (Monday to Friday, 9:00 to 17:00).

Wingo

Wingo accepts terminations only by mail or telephone.

We recommend that you use registered mail:

here is a sample termination letter;
to be sent to the following address: Wingo, Contact Center, 3050 Bern.

Yallo

Yallo accepts terminations only by telephone or chat.

We recommend that you use the chat:

Here is the link to start the chat.
Keep the chat transcript as evidence.

How to benefit from the Switch offer (2 months’ Salt Home subscription for free to avoid double billing)?

It is easy to benefit from the Switch offer:

Write to us at switch.offer@salt.ch.
Include your Salt billing account number (starting with 31 followed by 6 digits) in the subject line of the email.
Send us a copy of the termination confirmation from your previous operator.

Once the request has been accepted, Salt will apply the discount to your next invoice.

Important: While waiting for Salt to process the request, please settle your unpaid invoices.