Internet & TV Switch to Salt Home

Switch to Salt Home

Enjoy the best fixed internet in Switzerland, 300+ TV channels and unlimited fix telephony calls – all in one package. 

Salt Home

All-in-one-package, zero hassle  

From only CHF 39.95 /month, you can enjoy with Salt Home:

  • The power of 10 Gbit/s highspeed internet technology via optical fiber,
  • Unlimited TV entertainment with 300+ channels
  • Unlimited fixed telephony in Switzerland.
SWITCH NOW

Worried about the switch time?  
You should not be, we’ve got you covered.  

To be sure that you don’t lose your internet connection during the switch, you can wait for your Salt Home line to be active before cancelling your contract with your current provider. With our Switch Offer, we refund up to 2 months of your Salt Home subscription: No need to worry about double billing. This is our way of welcoming you to Salt. Hussle-free.

 

Salt Home

Order now - Salt Home is super easy to get and to install 

If your address is already connected to fiber, installing Salt Home is plug-and-play. If that is not the case, no need to worry about how to get connected to fiber. We organize the connection at your home and, if needed, we make sure that you are contacted by a technical expert.

When you receive your Internet box, installing it is super easy, just plug in 2 cables and you are ready to surf! If you need any help, we can organize a fiber installation expert to come to your place.

Here is how you switch 

1

Check if Salt Home is available at your address

Discover exclusive discounts on Salt Home and check the eligibility of your address

2

Order your Salt Home subscription online 

Close your order online or call our experts for free if you need support: 0800 780 800

3

Cancel the subscription with your current provider

Check your contract with your current provider and cancel after we have confirmed the activation date – usually, wait for the fiber plug installation (OTD) to avoid any Internet loss. Worried about a connection overlap? No worries, we’ve got you covered with your Switch offer 

4

Install and enjoy the power of Salt Home 

Once your line is active and you receive your equipment, install it easily and start enjoying Salt Home.

Frequently Asked Questions

I'm already under contract with another internet provider. How do I proceed?

Each provider has its own cancellation conditions which need to be taken into account. Here are more information on how to cancel your existing subscription :

Sunrise:

Sunrise only processes cancellations via phone or via customer chat.

We advise that you use the chat, as the chat transcript serves as proof if needed. You can start the chat to cancel here

Swisscom:

Swisscom accepts cancellations by registered mail, phone, or chat.

We advise that you use the chat or registered mail:
 Registered mail:
 - Below is a cancellation letter which you could use
 - The address to send it to is the following: Swisscom AG, Alte Tiefenaustr. 6, 3050 Bern
 Chat:
 Here’s the link were you can start the chat

Yallo:

Yallo only processes cancellations via phone or via customer chat.

We advise that you use the chat, as the chat transcript serves as proof if needed. You can start the chat to cancel here

Wingo:

Wingo only accepts cancellations by letter:
 - Below is a cancellation letter which you could use
 - The address to send it to is the following: Wingo, Contact Center, 3050 Bern

cancellation_letter_other_de.pdf

 

How to benefit from the Switch offer (2 months’ Salt Home subscription for free to avoid double billing)?

It is easy to benefit from the Switch offer: 

  • Write to us at switch.offer@salt.ch.
  • Include your Salt billing account number (starting with 31 followed by 6 digits) in the subject line of the email.
  • Send us a copy of the termination confirmation from your previous operator. 

Once the request has been accepted, Salt will apply the discount to your next invoice. 

Important: While waiting for Salt to process the request, please settle your unpaid invoices.

Who pays for the installation of the optical outlet (OTO)?

Find out here 

Where is the optical outlet (OTO) installed?

Find out here